INFORMATION


COPYRIGHT, TRADEMARKS & USUAGE

All images and content on RosanneBECK Collections website is property of and owned by Chantilis Designs, LLC dba RosanneBECK Collections. Any unauthorized sue, copying, reproduction, modification, posting, distribution, duplication or misuse of material is strictly prohibited.
Please give RosanneBECK Collections credit with a link back to the site when suing images form our website or social media channels. We reserve the right to ask a third party to remove RB content.

CHANGES & CANCELLATIONS

All orders are printed especially for each customer. Therefore, all orders are considered a "custom" order and can only be changed or cancelled within 24 hours of placing the order via phone or email to orders@rosannebeck.com.

PAYMENT INFO & TERMS

All opening orders are credit card only. We accept Visa, MasterCard, Discover and American Express. Order are charged when production time begins. Shipping costs are charged at the time of shipment and will be included on the final invoice. Shipping charges typically do not exceed more than 10% of the total sale. If an account is forwarded to a collection agency, all additional legal fees incurred will be the responsibility of the customer.

All prices listed are in U.S. dollars and are subject to change without notice.
RosanneBECK Collections takes the security of your personal information seriously. Your information will never be shared or sold to a third party. The information we collect is strictly for the purpose of processing your order processing and shipping.

SHIPPING & DELIVERY

Turnaround time is typically 2-5 days. Orders ship by way of USPS or UPS. Shipping costs are based on the weight and final destination and usually do no exceed 10% of the order total. If your order is time sensitive, please contact us before placing your order for expedited shipping options.

RosanneBECK carefully prepares and ships each order from our warehouse in Dallas, Texas. We attempt to ship your order as soon as it is received. There may be a delay with larger orders. In the case that there is a significant delay, a member of our team will contact you. During trade show season, shipping times may vary.
RosanneBECK offers international shipping, however, is not responsible for any custom fees or duties on such orders. International orders may be subject to extended delivery time due to delays in customs

RETURNS

All orders are produced at the customer's request. We can only accept returns in the event of defective stock or shipping error. In this case, we must be notified within 5 working days of receipt. A return authorization will take place. Items must be unused and in the original packaging.

RosanneBECK Collections
Attn: Returns Dept.
134 Howell Street
Dallas, TX 75207